FREQUENTLY ASKED QUESTIONS

What size rock chip can be repaired?

In most cases we can repair a chip if it is smaller than a dollar bill. Our highly trained technicians will be able to let you know if it is repairable or if a new windshield is the safer option.

Will I be able to see the chip after it’s repaired?

YES. Once repaired, most chips will be less noticeable, but you will still likely see the outline. The sooner a chip is repaired, the better the result—although factors like chip size, glass damage, and location affect visibility after repair.

How long will it take to replace my windshield?

Most installations take about an hour, though this depends on the make and model. We’ll advise you at the time of scheduling.

When can I wash my vehicle after my glass has been replaced?

Wait 48 hours before visiting a high-pressure car wash. Early exposure could damage the seal or urethane before it fully cures.

Will you remove any stickers (inspection, Military, oil change, etc.) on my windshield?

We do not transfer inspection stickers. Military stickers are usually damaged during removal—we’ll return them with your receipt. Oil change stickers are transferred to the new windshield.

Will my insurance cover the replacement/repair of my automotive glass?

Most comprehensive insurance plans waive the deductible for chip repair. Replacements are subject to your deductible. Our staff can help file claims—we’ll need your policy number from your insurance card.

Can I choose what glass company repairs my windshield when I am going through insurance?

YES! It’s your legal right to choose your repair shop. States prohibit “steering,” so insurers cannot require you to use a particular company. You can choose us.

Will filing a glass claim make my insurance premium go up?

Typically, no. Comprehensive claims are not your fault, so they shouldn’t raise your rates. Check with your agent or policy for confirmation.

What kind of warranty does Eco Auto Glass provide?

We provide a lifetime warranty against manufacturer defects, leaks, and workmanship.

Can you replace the glass on my Motor-home?

YES! We can get you back on the road quickly.

Can you replace glass in my Heavy Equipment?

YES! We replace glass in tractors, farm equipment, ATVs, skid loaders, bulldozers, and more.